Skip to main content
All Collections🚦Getting Started
Email Accounts CSV Bulk Upload
Email Accounts CSV Bulk Upload
Updated over a week ago

As a busy leader, you understand the importance of efficiently managing your email outreach campaigns.

Luna.ai's latest feature allows you to connect multiple email addresses by uploading a simple CSV file, saving you time and effort.

In this guide, we'll walk you through how to create a CSV file with your email accounts and upload it to your account.

Benefits of Connecting Email Addresses via CSV Upload

  • Streamline the process of adding multiple email addresses to your Luna.ai account

  • Save time by avoiding manual entry of email settings and sender information

  • Ensure consistency across your connected email addresses

  • Easily scale your email outreach campaigns by adding new addresses in bulk

CSV File Format and Required Columns

To ensure a smooth upload process, your CSV file must include the following columns:

  1. email: The email address you want to connect (e.g., [email protected])

  2. imapHost: The IMAP server host (e.g., imap.example.com)

  3. imapPort: The IMAP server port, provided as a positive integer (e.g., 993)

  4. imapPassword: The password for the IMAP server

  5. smtpHost: The SMTP server host (e.g., smtp.example.com)

  6. smtpPort: The SMTP server port, provided as a positive integer (e.g., 587)

  7. smtpPassword: The password for the SMTP server

  8. firstName: The first name of the sender

  9. lastName: The last name of the sender

Here's an example of what a CSV file might look like:


Step-by-Step Guide to Uploading Your CSV File

  1. Prepare your CSV file: Ensure your CSV file follows the required format and includes all mandatory fields as described above.

  2. Log in to your Luna.ai account: here.

  3. Navigate to the email settings section: here.

  4. Locate the CSV upload option: Look for the "Add Accounts" button.

  5. Select and upload your CSV file: Click on the "Upload list" button and choose the CSV file you prepared earlier.

  6. Verify and confirm: Luna.ai will validate your CSV file for any errors. If issues are found, you'll be prompted to correct them. Once the file passes validation, confirm the upload.

  7. Complete the process: After confirming the upload, the email addresses from your CSV file will be added to your Luna.ai account, ready for use in your outreach campaigns.

Troubleshooting Common Issues

If you encounter any problems during the CSV upload process, consider the following troubleshooting tips:

  • Invalid email format: Double-check that each email address in your CSV file is correctly formatted.

  • Missing mandatory fields: Ensure that all required columns are present and no fields are left blank.

  • Incorrect port numbers: Verify that both imapPort and smtpPort are provided as positive integers.

If you continue to experience issues, don't hesitate to reach out to Luna.ai's support team for further assistance.

Leverage this feature to scale your email campaigns and take your sales efforts to the next level.

Happy emailing! 📧🚀

Did this answer your question?